Change requests are often challenging to accommodate due to the high volume of subscriber requests and limited availability of premium seating. We apologize if we were unable to fulfill your request. However, we encourage subscribers who would still like to adjust their seats to take advantage of ticket exchanges. This exclusive subscriber benefit allows you to exchange tickets an unlimited number of times throughout the season, giving you the flexibility to choose new seats for specific performances or for all shows in your package.
Renewing season ticket holders receive the same seats and show day as their current season tickets - unless you made a change request and it was able to be accommodated.
New season ticket holders will be placed in the best available seats in the selected price level after current season ticket holders have all renewed. Seats are assigned in the order purchases are received.
Tickets for renewing subscribers and orders placed prior to June 25 have been delivered. New season ticket orders will be delivered within 2-3 weeks after they are purchased. Tickets will be sent via email from orders@ticketswest.com, unless printed tickets have been requested.
Full Payment: Pay in full at the time of purchase.
Payment Plan: Pay in interest-free installments. New subscribers will be charged 50% at purchase. The remaining payment will occur on September 1.
Season ticket holders can exchange tickets for different dates and/or times of the same show an unlimited amount of times throughout the season.
Subscribers can make an exchange by:
• Logging into your online account
• Emailing us at SeasonTix@BroadwaySpokane.com
• Calling our Customer Care team at 800-438-9705 between 10am and 5pm Monday–Friday
Please note: Exchanges must be submitted at least 72 hours before your scheduled performance.
All updates will be sent via email. Please add info@news.BroadwaySpokane.com to your safe sender list. Check spam or junk folders if needed.
Subscribers can swap tickets from one show to another within the same season. To make a show swap, email us with your request at SeasonTix@BroadwaySpokane.com prior to the deadline of October 2.
Additional tickets for shows within the 2026/27 season ticket package are now available. Look for an email from info@news.broadwayspokane.com with your exclusive subscriber code that provides early access to all shows and waived service fees on additional tickets purchased.
Once you purchase season tickets, your seats are automatically secured for the following season—no action is required. Subscribers for the 2025/26 season were automatically renewed for the 2026/27 season.
To cancel your tickets for the 2027/28 season, call 800-438-9705 (10am–5pm Monday–Friday) or email SeasonTix@BroadwaySpokane.com prior to the spring 2027 deadline (TBA).
Call our Customer Care team at 800-438-9705 (10am–5pm, Monday-Friday).
Email SeasonTix@BroadwaySpokane.com.
Request an appointment at our downtown office by emailing us at GuestServices@BroadwaySpokane.com.